Frequently Asked Questions

• We use PayFast as our payment processor. They offer the following payment options for you to choose from: Debit Card, Credit Card, Instant EFT, and more.
• Return riders can use Bank Transfers to make payment. You will need to be logged in to see the option on the entry form.

• Any medical expenses incurred or evacuation costs will be for the riders’ personal account.
• Meals are not included in the standard fee, but can be ordered on the entry form.
• The pro bike service is not included in the standard fee, but can be ordered on the entry form. Additional costs may apply for replacement parts, however.

• Accommodation is available at the official race village in Augrabies Falls National Park in the form of chalets or camping stands. Please contact us if you would like to stay in the park during the event.
• Alternatively, there is a wide variety of accommodation options in the area surrounding the park. Here is a list of our favourites.

The Handicap Timekeeping System is the First of its kind in South Africa! By using a formula, we are levelling the timekeeping playfield for riders of any age and gender to compete for the Overall Handicap Position.

This formula gives advantage to the veterans and females to see how they compare to the young and fiery racing snakes in the prime of their sports career.

• The minimum age requirement for riders with elite racing licenses is 18 years of age by the 31st December. 
• If a rider is younger than 18, he/she must apply to enter by sending a short history of races done and their training schedule to This email address is being protected from spambots. You need JavaScript enabled to view it. They automatically fall into the 18 – 23 year age schedule.

E-bikes are allowed to take part, but can not compete for the prizes.

If you need to cancel the following refund policy applies:

• More than 4 months before THE RACE:  75% of fee’s refunded
• More than 2 months before THE RACE:  50% of fee’s refunded
• Less than 2 months before THE RACE:   0% of fee’s refunded

Contact the organizer at This email address is being protected from spambots. You need JavaScript enabled to view it. to have the cancellation processed.

Entries are not transferable to the following year.
However, if the Trans Augrabies MTB race has to be canceled or postponed due to COVID 19, your entrance fee will be transferred in full to the next Trans Augrabies MTB race.

Find our contact details under the Contact Section or connect with us through any of the available social media platforms. Alternatively, start a WhatsApp chat with us by clicking on the green icon in the bottom left corner of your screen.

• Click on the top right icon to open the Account panel or click on LOGIN at the bottom of the screen to access the login in page.
• Please note that accounts are created when you enter your first event, not before.